Our Mission

To Become the Platform of Choice
for all Types of
Customer Requests

OneDios - Customer Request

What is

OneDios

OneDios is an aggregator for customer requests.

Launched in Delhi in 2019 OneDios is India’s first platform that helps brands, original equipment manufacturers ("OEMs") and their channel partners understand their end customers better and empowers them to create better sales and ownership experiences.

We simplify the product life cycle journey for end consumers.

Getting You

Our Values

Constant Evolution
Constant Evolution

Keeping it Simple
Keeping it Simple

Being One Team
Being One Team

Making a Difference
Making a Difference



Get to know

Our Story

In our daily lives, we recognized the challenges faced by customers in exercising service options during the product lifecycle such as gaining timely access to service providers, incomplete service solutions being available and lack of record / consistency of service.

We understand that great customer support drives an amazing customer experience. When support agents are empowered to go above-and-beyond with customers (by our state-of-the-art application that helps make the service journey seamless and efficient!), they can create winning experiences for the end customers.

Our aim is to reduce the complexity faced in gaining access to customer service by providing comprehensive service solutions.

Our application provides a simple, transparent platform for both the customers and the support agents. We make the service experience easy and timely for the customers and efficient for the support agents.

Customer Support

Meet

Our Team

Nitin Chawla - Co-Founder

OneDios is Nitin’s brainchild. His vast experience in the Indian Electronics and Retail Industry is a great asset to OneDios. Nitin leads the company from front with unrivalled passion. When not busy fighting fires and motivating his team, he loves hitting the gym.

Nitin

Founder

Avinav Sapra - CFO

Avi is a Chartered Accountant and an alumni of PwC, United Kingdom. He combines his global experience in finance with his personal passion for marketing to ensure OneDios gets the best value and content!

Avinav

CFO

Praveen Bahl- Chief Revenue Officer

Praveen is an accomplished technology business leader with extensive experience in senior engagements in India & Globally. He has over 25 years experience and a proven ability to build robust & profitable businesses. He has worked in organisations like IBM, McKinsey & Co., Samsung, Yatra in Senior positions.

Praveen

Chief Revenue Officer - OneDios

Vinay Popli - Director - Business Head

17+ years of experience in Retail/Business, Development/Sales, Planning/Strategy & Product Marketing. Dynamic, performance driven, and result-oriented professional offering hands-on experience in distribution and retail management, strategic planning, sales, public relations and market analysis, etc. An Out-of-the-Box thinker with a proven track record of increasing revenues, establishing networks, streamlining workflow, and creating a teamwork environment to enhance productivity innovatively.

Vinay

Director - Business Head

Swamy - Chief of Service

Swamy Nannuri is a Customer Service & CX leader with 19+ years of experience transforming after-sales operations through CRM digitalisation, automation, and strong service policy frameworks. He has consistently improved TAT, First-Time Fix, CSAT, and partner performance while scaling Pan-India service networks and building cost-efficient, future-ready service systems.

Swamy Nannuri

Chief of Service

Vaibhav - Head of Engineering

Vaibhav heads our technical team at OneDios. He is always up to date on the latest technology trends. His unofficial job is to keep the flock together.

Vaibhav

Head of Engineering

Ravi - Architect

Ravi is the guru to our developer team who flock around him constantly for bug fixes and guidance. Turning coffee into code since 2010, in love with Laravel.

Ravi

Architect

Ankit - Customer Support Manager

Ankit leads the Customer Support function at OneDios. He and his team spend all their time making life easier for our customers. Apart from work, he has the gift of the gab and you can usually see people around him holding their stomach laughing and cheering.

Ankit

Customer Support Manager

Be a Part of

OneDios

We're always looking motivated and talented individuals to join us in fulfilling our mission. If you want to be a part of our story, we'd love to have a chat.

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